We have As to your Qs
Here are some of the questions we frequently get asked by customers and partners.
Customers are welcome to order once, or every week, it’s up to you. We don’t have any subscription or membership contract so just give it a try!
We make sure all the suppliers are reliable local independent retailers who already have lots of local loyal customers. We want to help them reach a bigger range of customers while they focus on doing what they do best.
A delivery will cost £3, no matter how many suppliers we collect from on your behalf. Just fill your basket and we will do the rest.
You can make changes to your order any time up to 48 hours before delivery. This reduces waste for our suppliers and makes sure we get you everything you need.
Our boxes are designed to keep you fresh produce in tip-top condition, even if they are left outside for a few hours. All you need to do is leave your box out, and let us know where! Even though the boxes are made from fully recyclable cardboard they are designed for our great British weather, too.
You’ll be charged a percentage fee to cover marketing, technology and transaction costs.
You do! Each partner sets the prices for their items and can easily amend them for promotions or fluctuations in cost.
We will come and photograph all your products in line with our guidelines.
If you do not already use plastic-free packaging, we can supply alternative packaging.